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A Tailored Local Insurance Solution for a Leading Tokyo Creative Agency

A Tailored Local Insurance Solution for a Leading Tokyo Creative Agency

ClientClient

A full-service B2B marketing agency based in Tokyo

Type of insuranceType of insurance

Group Personal Accident(GPA) / Comprehensive General Liability / Employer’s Liability / Directors & Officers Liability(D&O) / Errors & Omissions

Background

Our client is a leading Tokyo-based creative agency, renowned for its work with a diverse portfolio of major domestic and international clients in Japan. With their rapid business growth and increasing project complexity, they recognized that their existing insurance portfolio had become fragmented. It consisted of several separate policies that had not been reviewed in years, creating concerns about potential coverage gaps and administrative inefficiencies. They sought a dedicated local insurance expert to conduct a comprehensive review and consolidate their various policies into a strategic and streamlined program. The goal was to ensure their assets, leadership, and talented employees were fully protected against the specific risks of operating in the Japanese market, all while simplifying the management of their insurance program.

Our solution

Our team performed a comprehensive analysis of the client’s Japanese operations and their existing local insurance policies. This review identified several key areas for improvement in both coverage and efficiency. Based on this, we designed and implemented a unified, robust insurance program sourced entirely from the domestic market. The consolidated program included five core protections tailored to their needs: ・Errors & Omissions (E&O): To protect their core business from liability risks related to their professional creative and consulting services. ・Comprehensive General Liability (CGL) & Employer's Liability: To form a solid foundation for their operational and employee-related risks in Japan. ・Directors & Officers (D&O): To safeguard the personal assets of their management team, enabling confident strategic decision-making. ・Group Personal Accident (GPA): To enhance their employee benefits package, demonstrating a strong commitment to their team’s well-being. By replacing their fragmented policies with this single, cohesive solution, we provided the client with superior coverage, simplified administration, and significant peace of mind. They are now able to focus on their business growth, knowing their risk management is in expert hands.